Delivery & Cancellation Policy
Delivery, Cancellation
& Refund Policy
& Refund Policy
Please review our policies regarding service delivery, document processing, cancellations, and refunds before making a purchase for GST Registration.
Last Updated on July 1, 2025
All MagicScale GST application processing services begin immediately upon document submission. Purchases are final and refunds are only considered in rare situations where a billing error is caused by our systems.
Service Delivery & Timelines
GST application processing begins immediately after payment and document submission.
Service delivery begins immediately upon successful payment and submission of all required documents (Aadhaar, PAN, bank proof, photograph). Our team will review and submit your application to the GST portal.
ARN (Application Reference Number) is typically issued within a few hours of application submission. GSTIN is issued within 48 hours, subject to Aadhaar OTP verification and government processing. We do not guarantee a specific timeline for GSTIN issuance, as delays at the government level are outside our control.
Cancellation & Document Policy
Please ensure you have valid Aadhaar, PAN, and business documents before purchasing.
Failure to provide necessary documents (Aadhaar, PAN, bank statement, photograph), non-availability for Aadhaar OTP verification, or providing falsified documents does not qualify for cancellation, refund, credit, or transfer.
If your GST application is rejected by the government due to discrepancies in the documents you provided, the service is considered fulfilled and no refunds will be issued.
Strict No Refund Policy
Refunds are only considered when the billing mistake is on our side.
Refunds will not be provided because:
- You changed your mind after payment.
- You failed to provide required documents or Aadhaar OTP.
- Your application was delayed by government authorities.
- Your GST application was rejected by the department.
- You decided not to proceed with your business registration.
Refunds may only be considered in exceptional situations where:
- A duplicate payment was processed.
- A verified technical billing error occurred on our platform.
Any approved refund remains solely at the discretion of MagicScale after reviewing the circumstances.
Questions About Processing or Billing?
Contact our team if you experience a billing issue or processing problem.
If you believe a payment issue occurred, or experienced a service delivery problem caused directly by our technical systems, please contact our support team with your transaction information.
Support Email: support@magicscale.in
MagicScale
New Delhi, India
GST Registration & Compliance Services